Contact and Directions

Contact

If you have got a question or would like to book an appointment, simply call Fourways Dental Surgery on 01453 884 634. All enquiries will be treated in the strictest confidence.

 

EMERGENCY DENTIST

If you are suffering from a dental emergency, call us on 01453 884 634 and we will do all we can to see you on the same day. If your call is outside of our normal office hours a recorded message will explain what to do – please make sure you have a pen and paper ready.

FEEDBACK & COMPLAINTS

We aim to make your treatment as pleasant as possible every time you visit us. However, if you feel you have not been treated as you would have liked, or are dissatisfied with any aspect of our practice, we want to know. It is only through hearing from you that we can help and improve our service.

Please mention your concerns in the first instance to your dentist. Fourways Dental Surgery operates an in-house complaints procedure that adheres to nationally agreed criteria. We aim to respond to verbal complaints within 24 hours or the next working day and written ones within three working days.

If you are still not happy and would like to take things further, contact The Dental Complaints organisation. Their website can be found at www.dentalcomplaints.org.uk and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 020 8253 0800.